Palmpay Login | Check How to Create Palmpay Account

Palmpay is a platform that allows users to pay bills, buy airtime and data, and send and receive money. It can also make it more accessible and flexible for customers and merchants.

This article is going to show you how to log into your Palmpay with the use of your phone number or email address. You can also make money from Palmpay only by creating an account with them.

Palmpay login is good and comfortable as long as you have the account. After opening and completing your task with Palmpay, you withdraw your money anytime you feel like it.

For Palmpay login to review your withdrawer request and accept it, takes 12 hours but it takes less than 2 minutes for your money to go back to your bank account.

Palmpay Login with Your Phone Number

For you to log in to Palmpay with your phone number, you have to follow the steps below.

  1. Go to the Google play store or the Apple app store, download, and install it on your device.
  2. After downloading and installing, open the app and tap on Log in below the screen.
  3. Then enter your phone number and tap on Next.
  4. A verification code via SMS will be sent to you. Enter the code and tap on verify.
  5. After the verification, you will be logged in to your Palmpay account.

Palmpay Login with Email Address

For you to log in to your Palmpay account with the use of email, you have to follow the steps below.

  1. Go to the Google play store and download the Palmpay app and install it on the device.
  2. After downloading and installing, open the app and tap on Log in below the screen.
  3. Then, tap on Use email instead which is at the top of the screen.
  4. Enter your email address and tap on Next.
  5. A verification code via email will be sent to you. Enter the code and tap on verify.
  6. After verifying, you will be logged in to your Palmpay account.

How to Create Palmpay Account

Follow the steps below for you to create a Palmpay account.

  1. Go to the Palmpay registration account.
  2. Then enter your phone number and click on Get sign up bonus.
  3. You will be taken to a play store, and download your Palmpay app.
  4. Then login. After logging in, you will be given airtime to use.
  5. The first thing when the airtime is given is to load it.
  6. After that, do your KYC in the app and enter your bank account to receive your payment.
  7. Most importantly, you will have to take a selfie, put your nickname, full name, phone number, and email. Then click on Authentication so that your Palmpay account can be verified.

How to Fix Issues with Palmpay Login

Some of you have issues logging in to your Palmpay account for some reason. This issue can be frustrating to you and you might think that you made the wrong choice banking with Palmpay.

You don’t have to worry anymore because this article will show you where the issues are coming from.

1. Forgotten Password or Username: The reason why we find it difficult to log in is forgetting your password or your username. So if you cannot recall your Palmpay login details, then you have to follow the steps below for you to access your account again.

  1. You will have to visit the Palmpay login page and click on the forgot password or forgot username option.
  2. Then enter the email address or phone number that was registered with the Palmpay account.
  3. You be sent an instruction, all you have to do is to follow the instruction sent to you and register your email or phone number to reset your password or recover your username.
  4. After resetting your password or recovering your username, try logging in using the updated details.
  5. Incorrect Login Details: Another problem with Palmpay login is incorrect login details. For you to be assured that your login details are correct, you have to make sure you cross-check the following.
  • Check if the details you are entering are the correct ones. Like your email address, the phone number that you used in opening the Palmpay account.
  • Make sure that you didn’t spell anything wrong while entering your password.
  • Even if you changed your password, make sure that you are using the updated one.
  1. Connectivity Problems: Most login issues are caused by connectivity problems. But if you know that you have a slow network connection, then follow the steps below.
  • Make sure that your network connection is stable. If you have a strong Wi-Fi signal, then you switch to it.
  • Then restart your device and try logging in again.
  • Clear your browser cache and cookies, because they can sometimes interfere with the login procedure.
  • Always make sure that your Palmpay mobile app is up to date, only if you are using it. Also, check for any available updates in your device’s app store.

4. Account Suspension or Deactivation: Palmpay login may decide to suspend or deactivate the account for security reasons. But if you notice or find out that your account has been suspended, then follow the steps below.

  • You have to call Palmpay customer support through their designated channels (website, email, or phone) to know about the status of your account.
  • If the customer requires any necessary documentation, make sure you give it to them so that they can solve the issue.
  • Lastly, you have to follow their instructions to reactivate your account if the account has been suspended completely.

5. Technical Glitches or System Maintenance: normally, the Palmpay login system might undergo some maintenance or have some technical glitches that can affect the login procedure. When this type of thing happens, all you have to do is to be patient until the issue is settled.

Begin a Palmpay user, you will always be notified of any organized maintenance or system updates through their usual official communication channels. If by any chance you encounter any login problem during a known maintenance period, try logging in after the maintenance window is closed.


Palmpay login can be frustrating but can be resolved as long as you follow the right procedure. Remember to follow the solutions that are written above which include resetting your correct password, making sure that you put in the correct login details, checking your network connections, and calling Palmpay customer support when you need them so that you can be able to get access your account again and also the financial service provided by palmpay.

Leave a Reply